Contact Us

Welcome to Jopa Joca! Thank you for choosing Jopa Joca! We look forward to helping you solve your electric bike problems, whether it is product, price, warranty or other services.

To contact us, just fill out the contact form below or send an email to support@jopajoca.com. We strive to respond within 24 hours during business hours (6:00 PM to 12:00 AM PDT, seven days a week, Sunday to Thursday).

If you do not receive a response from us within 24 hours, it may be due to an incorrect email address, a full inbox or a problem with the recipient's email server. To ensure that we can help you in a timely manner, please include your phone number in the initial email you send to us.

If you have any questions about your order, please include your order number in the message for a better and faster solution.